Returns & Exchanges
At The Mahogany Store, we want you to be completely satisfied with your luxury fashion purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to any authorized courier drop-off point and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.